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Condition · Fitzpatrick I to VI · Battersea SW11

Hidradenitis suppurativa treatment, in London.

Start with your GP, not with us. Hidradenitis suppurativa is a medical condition, and the people who diagnose it, treat it and refer it onward are your GP and, where needed, a dermatologist. Melatone™ does not diagnose it and does not prescribe for it. What we can offer is narrower and comes later: laser hair reduction as an adjunct, once you have a diagnosis, alongside the treatment you have been prescribed. This page explains where that line sits and why.

Assessment with Arman Zaki, GMC-registered Physician Associate (Ref A8131967). We would rather turn you away with a clear next step than take a booking we cannot honestly justify.

5.0 Google·GMC-registered PA·Adjunct only, never primary care·Battersea SW11

The most asked question

Which doctor should I see?

Your GP, first. That is the honest answer, and it is worth stating plainly because a lot of people with hidradenitis suppurativa spend years being told it is boils, or a hygiene problem, before anybody names it.

Your GP can confirm the diagnosis, start treatment, and refer you to dermatology where the disease is more severe or is not settling. Dermatology leads specialist care, and NICE has appraised systemic treatments for moderate to severe hidradenitis suppurativa, which sit entirely within that specialist pathway. None of that is available through a private aesthetic clinic, and no aesthetic clinic should be positioning itself as a substitute for it.

If you are reading this before you have been assessed by anyone, book with your GP and come back to this page afterwards. That sequence is not a formality. The evidence for what we offer was generated in people who were already on prescribed treatment, so the order genuinely matters.

Where it comes from

It starts at the hair follicle.

This is the detail that explains both why the condition behaves as it does and why hair reduction has been studied as part of managing it. Hidradenitis suppurativa is not a sweat gland infection and it is not caused by poor hygiene, two ideas that persist and that cause real harm.

The mechanism

Blockage, then rupture.

The follicular unit becomes blocked and inflamed. When it ruptures into the surrounding tissue, the inflammatory contents spread under the skin. That is what produces the deep painful lumps, rather than anything sitting on the surface.

The pattern

Folds, friction, recurrence.

It concentrates where hair, friction and skin folds coincide: armpits, groin, under the breasts, the buttocks. Lesions recur in the same places, and repeated cycles build tunnels under the skin and rope-like scarring.

Recognised contributing factors include smoking, excess body weight and a family history, and hormonal influences are reported. Those are worth discussing with your GP, because which of them apply to you changes what is worth doing. Source: NHS, Hidradenitis suppurativa.

Suitability, stated up front

Who this is for, and who it is not.

Most condition pages put the exclusions at the bottom in small type. Ours are here, because for this condition they decide the answer more often than anything else on the page.

It may be appropriate if

  • You already have a confirmed diagnosis from a GP or dermatologist.
  • Your disease is early and stable rather than advanced.
  • The area we would treat is quiet at the time of treatment.
  • You are continuing the treatment your doctor has prescribed.
  • You understand this is an adjunct, not a replacement for medical care.

We will not treat if

  • There is active infection in or near the area.
  • There is an abscess or a draining tunnel in the field.
  • You are in a flare. We wait until it settles.
  • The disease is advanced, with extensive scarring or interconnected tunnels.
  • Nobody has diagnosed you yet. That is a GP appointment, not ours.

If you develop spreading redness, a fever, or an area becomes rapidly more painful and hot, that is not a clinic question. Contact your GP or NHS 111 the same day, or A&E if you are very unwell.

Straight answers

The things people are actually worried about.

  • Is it contagious? No. It cannot be passed to anyone, through contact, towels, clothing or swimming pools. It is your own follicles and skin, not a transmissible infection. This matters, because the assumption otherwise causes a great deal of unnecessary shame.
  • Can it kill you? Hidradenitis suppurativa itself is not generally a fatal condition and it is not a cancer. It is a serious inflammatory disease that can cause significant pain, scarring and disability if left unmanaged, and individual lesions can become seriously infected. Spreading redness, fever or feeling generally unwell needs urgent medical attention.
  • Can it be cured? No. It is managed, not cured. What is achievable for many people is real control: fewer flares, less pain, slower scarring.
  • Is it genetic? Partly, in some people. A proportion have a family history, but most cases do not follow a simple inheritance pattern and having a relative with it does not mean you will get it.
  • Is it caused by poor hygiene? No. It is an inflammatory condition of the hair follicle. Washing more does not prevent it and washing less did not cause it.

What the evidence actually says

Why hair reduction was studied at all.

Because hair follicles are central to the mechanism, removing hair from an affected area is a rational thing to test, and it has been tested more than most people expect.

A 2024 systematic review and meta-analysis pooled ten studies covering 227 patients, six of them randomised controlled trials. Across the laser types studied, laser hair removal was associated with significant improvement in hidradenitis suppurativa disease severity, and adverse effects were reported as primarily mild pain and erythema. The long-pulsed 1064 nm Nd:YAG was the most studied device in that set, with 115 patients. Pooling the three studies that used it specifically, the authors report a standardised mean difference in disease severity of -1.68 (95% confidence interval -2.99 to -0.37), favouring laser hair removal.

The clearest single trial is a randomised within-patient controlled study of 22 patients over four monthly sessions, comparing one side of the body against the other. Improvement was 72.7 per cent on the laser-treated side against 22.9 per cent on the control side (P < 0.05), and biopsies pointed to destruction of the hair follicle as the mechanism.

The detail that governs how we use it: in that trial both sides of every patient received a prescribed topical regimen throughout, and the laser side received the laser on top. What was tested was laser added to prescribed treatment, compared against that treatment alone. It was never tested as a standalone. That is precisely why this page insists on a diagnosis and an existing treatment plan before we will book anything.

Sources: Lasers in Surgery and Medicine (2024), systematic review and meta-analysis, PMID 38769894; Journal of the American Academy of Dermatology (2010), prospective randomised controlled trial, PMID 20227579. Individual results vary, and no outcome can be guaranteed.

What we are not claiming. No national guideline recommends laser as a treatment for hidradenitis suppurativa, and we do not claim one does. Laser hair reduction may help as an adjunct in early, stable disease. It does not treat the underlying condition, it is not a substitute for medical management, and it has nothing to offer advanced disease.

What we do not do

The lines we hold on this condition.

  • We do not diagnose hidradenitis suppurativa. That is your GP.
  • We do not prescribe for it, and we do not advise you to change treatment a doctor has prescribed.
  • We do not drain, lance or incise anything. Ever.
  • We do not treat during a flare, over an abscess, or anywhere near active infection.
  • We do not take on advanced disease, and we do not imply laser can undo scarring or tunnelling.

If you arrive and the area is not suitable on the day, we will not treat it, and we will tell you why. That is the arrangement.

The consultation

£30, deducted from your first treatment.

One

Suitability first

Confirmation of your existing diagnosis and treatment plan, Fitzpatrick typing, and an honest look at whether the affected area is in a state where laser is even a reasonable question.

Two

A plan, or a referral back

Either a patch test and a planned course alongside your medical treatment, or a clear written explanation of why not and what to take back to your GP. Both outcomes are common.

Three

Review, and a stop point

Assessment between sessions with an explicit decision on whether to continue. If it is not helping, we stop and say so rather than sell the rest of the course.

Questions, answered honestly

Before you book.

Which doctor treats hidradenitis suppurativa?

Start with your GP. Hidradenitis suppurativa is a medical condition, and your GP is the person who can confirm the diagnosis, start treatment, and refer you to a dermatologist where the disease is more severe or is not settling. Dermatology leads specialist care, and NICE has appraised systemic treatments for moderate to severe disease, which sits entirely within that specialist pathway. A private aesthetic clinic is not the right first appointment and cannot substitute for either. Melatone does not diagnose hidradenitis suppurativa and does not prescribe for it. Where we can help is narrower and comes later: laser hair reduction as an adjunct, once a diagnosis is confirmed and alongside the treatment your GP or dermatologist has prescribed.

Where does hidradenitis suppurativa come from?

Hidradenitis suppurativa begins at the hair follicle. The current understanding is that the follicular unit becomes blocked and inflamed in skin folds where hair, friction and sweat glands coincide, most often the armpits, groin, under the breasts and the buttocks. That inflammation can rupture into the surrounding tissue, which is what produces the painful deep lumps, the tunnels under the skin and the scarring that follow. It is not caused by poor hygiene and it is not an infection you picked up, although individual lesions can become secondarily infected. Smoking and obesity are recognised as factors that worsen it, and there is a genetic component in some families. Because hair follicles are central to the mechanism, reducing the hair in an affected area has been studied as a treatment.

Can hidradenitis suppurativa be cured?

No. Hidradenitis suppurativa is a long-term condition that is managed rather than cured, and any clinic implying otherwise is overstating what is known. What is achievable for many people is meaningful control: fewer flares, less pain, and slower progression of scarring. Treatment is usually a combination rather than a single thing, led by your GP and, where the disease warrants it, a dermatologist. Where laser hair reduction is used it is one part of that combination, never the whole of it, and it does not change the underlying condition.

Can hidradenitis suppurativa kill you?

Hidradenitis suppurativa itself is not generally a fatal condition, and it is not a cancer. It is, however, a serious inflammatory disease that can cause significant pain, scarring and disability when it is not managed, and it is associated with other health conditions that your GP will want to keep an eye on. Individual lesions can become seriously infected. If you develop spreading redness, a fever, feel generally unwell, or an area becomes rapidly more painful and hot, that needs urgent medical attention through your GP, NHS 111, or A&E if you are very unwell. Do not wait for a cosmetic appointment for that.

Is hidradenitis suppurativa contagious?

No. Hidradenitis suppurativa is not contagious. It cannot be caught from another person, passed on through contact, or spread through shared towels, clothing or swimming pools. It is an inflammatory condition of your own hair follicles and skin, not an infection that transmits. This matters because the visible lesions and discharge lead people to assume otherwise, and that assumption causes a great deal of unnecessary shame.

Is hidradenitis suppurativa genetic?

Partly, in some people. A proportion of those with hidradenitis suppurativa have a family history of it, which points to an inherited component, but most cases do not follow a simple inheritance pattern and having a relative with it does not mean you will develop it. Other recognised contributing factors include smoking and excess weight, and hormonal influences are reported. Your GP is the right person to talk through your own risk factors, because which of them apply to you affects what is worth doing.

Will hidradenitis suppurativa ever go away?

It is usually a long-term, relapsing condition rather than one that resolves and stays gone. Many people have periods of relative quiet and then flares. The realistic goal is control rather than disappearance: fewer and less severe flares, less pain, and limiting the permanent scarring and tunnelling that repeated inflammation causes. That is why getting into the medical pathway early, through your GP, matters more than any single treatment.

Can laser hair removal help hidradenitis suppurativa?

There is reasonable published evidence that it may help, used as an adjunct. A 2024 systematic review and meta-analysis of ten studies covering 227 patients, six of them randomised controlled trials, found that laser hair removal was associated with significant improvement in hidradenitis suppurativa disease severity across the laser types studied, with adverse effects reported as primarily mild pain and erythema. The long-pulsed 1064 nm Nd:YAG was the most studied device. An earlier randomised within-patient controlled trial of 22 patients found 72.7 per cent improvement on the laser-treated side against 22.9 per cent on the control side over four monthly sessions. In that trial the laser was added to a prescribed topical regimen and compared against that regimen alone, which is exactly how it should be used: alongside medical treatment, never instead of it. It is not suitable during an active flare, on an infected area, or where the disease is advanced. Individual results vary.

Who is this suitable for at Melatone, and who is it not for?

It may be suitable if you already have a confirmed hidradenitis suppurativa diagnosis from a GP or dermatologist, your disease is early and stable rather than advanced, the area we would treat is quiet at the time of treatment, and you are continuing the treatment your doctor has prescribed. It is not suitable if you have not yet been assessed medically, if there is active infection, an abscess or a draining tunnel in the area, if you are in a flare, or if the disease is advanced with extensive scarring and interconnected tunnels. In those situations the honest answer is your GP, and we will say so. Assessment is with Arman Zaki, GMC-registered Physician Associate (Ref A8131967); laser is delivered by Catia Zaki, VTCT Level 4 Laser and IPL lead, after a patch test.

Where to find us

Battersea, South London.

Melatone Skin Clinic is at Unit 13A, Battersea Business Centre, 99-109 Lavender Hill, London SW11 5QL. Patients travel to us from Clapham, Brixton, Balham, Tooting and Wandsworth, from across South London, and from further afield in London.

Adjunct care, alongside your GP

Already diagnosed? Ask whether this fits.

If you have not been assessed yet, please see your GP first. We will only say the same thing, and you will have lost time.

Important information

The content on this page is for general information only and does not constitute medical advice. Hidradenitis suppurativa is a medical condition. Diagnosis, treatment and referral are matters for your GP and, where appropriate, a dermatologist. Melatone Skin Clinic does not diagnose hidradenitis suppurativa, does not prescribe for it, and does not perform incision, drainage or any surgical procedure. Nothing on this page should be used to delay seeking medical care.

If you develop spreading redness, fever, or an area that becomes rapidly more painful and hot, seek medical attention the same day through your GP or NHS 111, or attend A&E if you are very unwell.

Results of any treatment may vary and no outcome can be guaranteed. Published figures cited on this page are drawn from peer-reviewed clinical literature and represent findings in the studied populations; they do not predict your individual result. No national guideline recommends laser as a treatment for hidradenitis suppurativa, and this page does not claim one does. Laser hair reduction is offered here only as an adjunct in diagnosed, early, stable disease, alongside prescribed medical treatment, after a patch test and Fitzpatrick assessment.

Clinical references

This page was reviewed by Arman Zaki, GMC-registered Physician Associate (Ref A8131967), Melatone Skin Clinic. Last reviewed: . Melatone Skin Clinic Ltd, Unit 13A, Battersea Business Centre, 99-109 Lavender Hill, London SW11 5QL.